Vanika Fashion Return & Exchange Policy

At Vanika Fashion, we value our customers and strive to offer a seamless shopping experience. If you’re not completely satisfied with your purchase, our hassle-free return and exchange policy is designed to assist you.

Returns

Eligibility for Returns

• Returns are accepted within 48  hours of delivery.
• The product must be:
• Unused and in its original packaging.
• Accompanied by all tags intact and the original invoice.
• Exclusions:
• Customized products.
• Sale items.
• Gift cards.

Non-Returnable Items

• Products showing signs of damage caused by customer mishandling or improper care.

How to Initiate a Return

• Contact us at support@vanikafashion.com with your order details and the reason for return.
• Once approved, we’ll provide detailed instructions for returning the item.

Refund Process

• Refunds will be issued as either:
• Store credit, or
• Credited back to the original payment method.
• Refunds are processed within 7-10 business days of return approval.

Exchanges

Eligibility for Exchange

• Exchanges are available for size-related issues within 2 days of delivery.
• The product must be:
• Unused and in its original condition.
• Accompanied by the original invoice.
• Exclusions:
• Customized products.
• Sale items.
• Gift cards.

How to Initiate an Exchange

• Email us at support@vanikafashion.com with your order details and the preferred size.
• Follow the instructions provided to send the item back.

Shipping Charges for Exchanges

• Customers are responsible for:
• Returning the item to us.
• Shipping charges for sending the new product.

International Orders

Returns

• Returns are accepted for international orders.
• Customers must cover the return shipping costs.
• Import duties or additional fees, if applicable, are non-refundable.

Exchanges

• Customers must:
• Ship the item back to us at their own cost.
• Pay for the shipping charges of the new item.

Important Information

Shipping Responsibility

• Vanika Fashion is not responsible for items lost or damaged during return shipping.
• We recommend using secure, trackable shipping methods.

Dispute Resolution

• Any discrepancies, such as receiving the wrong product or size, must be reported within 24 hours of delivery with photographic proof.

Faulty Products

• Faulty or damaged products will be replaced or refunded after verification.

We appreciate your trust and are committed to ensuring a smooth shopping experience. For any queries, please contact us at vanikacustomercare@gmail.com or visit our website at www.vanikafashion.com.